A target operating model provides a clear, unambiguous articulation of how an organisation’s operations will be configured to achieve the desired end state.

By designing a target operating model (people, process and technology) in detail, an organisation can best assure the execution of its strategic ambition. 

Our services include:

  • As-Is diagnostic: analysing the current operating model and the gaps in the capability to reach the target operating model.

  • Design principles: defining the rules that will guide how the future organisation will operate and the capabilities it will require to deliver its strategy. 

  • Business case for change: quantifying the change implications in terms of costs, benefits and risks involved.

  • Implementation plan:  developing a roadmap or implementation plan that defines the timeline, roles, responsibilities and actions to implement the Target Operating Model.

Benefits

Key benefits include:

  • Shorter time-to-market cycles due to greater agility in launching new businesses and trading new products.

  • Better ability to ramp up volume quickly at minimum marginal cost.

  • Increased client satisfaction due to a more transparent and compliant operating model.

  • Reduced risk from a more controlled and stable operating environment.

  • Greater long-term cost-effectiveness.